Return & Refund Policy
At BuyBeaded, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return the item(s) within 7 days of receipt for a full refund or exchange, subject to the following conditions:
- Condition of Item: The item(s) must be in new, unused condition and in its original packaging. We cannot accept returns for items that show signs of wear or damage.
- Return Authorization: Before returning any item, please contact our customer service team at www.buybeaded@gmail.com to obtain a Return Authorization (RA) number. Returns without an RA number will not be accepted.
- Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method to ensure the safe return of your item(s).
- Refund Processing: Once we receive your returned item(s) and verify that they meet our return policy criteria, we will process your refund within 7 days. Refunds will be credited to the original form of payment used for the purchase.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Thank you for choosing BuyBeaded!